thoughts + insights

Follow Jeff Byrd's blog, Thoughts + Insights, for key leadership insights designed to provide tools for motivation, inspiration and ongoing education to small and large businesses nationwide.

Empathy-based Understanding

Fred Rogers said "... there isn't anyone you couldn't learn to love, once you've heard their story." I would add that hearing their...

Break a bone!

Thousands of years ago, Solomon, who was purported to be the wisest man alive, instructed others that "by patience and a calm spirit a...

Curbing Attrition

Attrition is costing us a fortune. Many statistics put the annual cost in the U.S. to be in the trillions of dollars. In 2021 alone, it...

Relating to an S personality

So let me be honest. I'm not an S personality. In the DISC personality assessment, I'm an I,D,C, with no S. My wife, on the other hand,...

4 triggers of team dysfunction

Recently I read in a Harvard Business Review article that a whopping 91% of team conflicts are caused by 4 triggers! Well, I wanted to...

Improving Communication by Understanding Personalities

Do you know the "Platinum Rule"? It is "treat others how THEY want to be treated." This is a game-changer on any team!